Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
Welcome to Light Path Creations ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
When you use our website, we may collect:
- Your name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely through our payment providers; we do not store your full payment information)
- Order history
- IP address and browser information
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and protect our business
- Comply with legal obligations
Printful Fulfillment
Our products are fulfilled through Printful, our print-on-demand production partner. To complete your order, we share only the information necessary for fulfillment, including:
- Name
- Shipping address
- Email (when necessary for shipping notifications)
- Order details
Printful processes this information solely to manufacture and ship your order.
Payment Processing
Payments are processed through secure third-party payment providers. We do not store your full credit card information.
Cookies
Our website may use cookies to:
- Keep items in your shopping cart
- Improve website performance
- Analyze website traffic
- Remember your preferences
You can disable cookies through your browser, although some website features may not function properly.
Marketing Emails
If you subscribe to our newsletter, you may receive promotional emails. You may unsubscribe at any time using the link provided in our emails.
Data Security
We take reasonable measures to protect your personal information. However, no method of online transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including requesting access, correction, or deletion of your data.
Children's Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us through the contact page on our website.
Terms and Conditions
Terms and Conditions
Effective Date: [Insert Date]
Welcome to Light Path Creations. By accessing or using our website, you agree to these Terms and Conditions.
Products
Light Path Creations offers Christian-inspired apparel and accessories. Product images are provided for illustration purposes. Colors and placement of designs may vary slightly due to printing processes and screen settings.
Orders
All products are made to order after an order has been placed.
We reserve the right to refuse or cancel any order due to:
- Pricing errors
- Suspected fraud
- Product availability
- Other legitimate business reasons
If payment has already been processed, any canceled order will be refunded.
Pricing
Prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices may change without notice.
Payments
Payment is required before production begins.
Intellectual Property
All artwork, logos, designs, graphics, text, and other content on this website are the property of Light Path Creations unless otherwise noted. They may not be copied, reproduced, or used without written permission.
Product Availability
As products are fulfilled through Printful, certain items may occasionally become unavailable. If this occurs, we will notify you and provide available options.
Limitation of Liability
To the fullest extent permitted by law, Light Path Creations shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These Terms shall be governed by the laws applicable within the Commonwealth of the Northern Mariana Islands and the United States.
Changes
We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of any revised Terms.
Contact
Questions regarding these Terms may be submitted through our website's contact page.
Refunds and Exchanges
Refunds & Exchanges Policy
Effective Date: [Insert Date]
Because every item sold by Light Path Creations is made to order, we generally do not accept returns or exchanges due to incorrect size selection, buyer's remorse, or change of mind.
Damaged, Defective, or Incorrect Items
If your order arrives:
- Damaged
- Defective
- Incorrect
- Misprinted
please contact us within 30 days of receiving your order.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the item
If the issue is verified, we will provide a replacement or refund at no additional cost.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address. Orders returned due to an incorrect or incomplete address may require additional shipping charges before being resent.
Lost Packages
If a package appears to be lost in transit, please contact us. We will work with the shipping carrier and Printful to investigate and determine the appropriate resolution.
Size Issues
Please carefully review the size chart before ordering. Because products are printed specifically for each customer, we cannot accept returns or exchanges for incorrect size selection unless the item was mislabeled or manufactured incorrectly.
Order Cancellations
Orders may only be canceled before production begins. Once production has started, cancellations cannot be guaranteed.
Refund Method
Approved refunds will be issued to the original payment method.
Shipping Policy
Shipping Policy
Effective Date: [Insert Date]
Light Path Creations partners with Printful to produce and ship all products.
Order Processing
Because each product is made to order, production typically takes 2–7 business days before shipment.
During holidays or periods of high demand, production times may be longer.
Shipping Times
Estimated shipping times vary depending on destination and carrier.
Typical estimates include:
- United States: 3–7 business days after fulfillment
- International: 5–20 business days after fulfillment
Shipping times are estimates only and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on destination, product weight, and carrier rates.
Tracking
Once your order ships, you will receive a tracking number by email when available.
Customs and Import Taxes
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Delays
Light Path Creations is not responsible for shipping delays caused by:
- Weather
- Customs inspections
- Carrier delays
- Holidays
- Other circumstances beyond our control
Multiple Packages
Orders containing multiple items may be shipped separately.
Incorrect Address
Customers are responsible for providing accurate shipping information. Additional shipping fees may apply if an order must be reshipped due to an incorrect address.
If you have questions regarding shipping, please contact us through our website.